Job Description

About Crisis24

Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. Backed by proprietary AI-enabled SaaS technologies, advanced Global Operations Centers, an extensive global footprint, and the largest team of private-sector intelligence analysts in the world, we deliver localized insights and global perspectives alongside medical, security, crisis response, embedded intelligence, and consultancy services as a preferred partner for Fortune 500 corporations.

At Crisis24, we don't just offer jobs - we offer missions. We recruit the very best from the military, intelligence agencies, academia, law enforcement, medicine, or any of our areas of specialty. We protect more than places. We protect people, reputations, and lifestyles, with integrity, discipline, discretion, and purpose. Whether you're stepping into civilian life after service, seeking personal or professional growth, or bringing specialized expertise to a higher calling, we match your ambition with real opportunity. Do the most important work of your career, helping safeguard the world's most important organizations and individuals against risk.

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Who We Are

Crisis24 - PSG sets the global benchmark in protective services. Our Residential Security Teams (RST) are elite professionals dedicated to safeguarding high-profile residences and the individuals within. Operating with discretion, vigilance, and precision, our agents ensure a secure and seamless living environment for our clients and their families.

Who We're Looking For

We're seeking a highly disciplined and proactive protector with a strong background in residential security, executive protection, or emergency response. You are detail-oriented, tactically aware, and capable of maintaining a secure perimeter while delivering exceptional service. You understand the nuances of residential environments and can adapt to dynamic family routines and estate operations.

Your Mission

• Perimeter Security & Access Control: Monitor and secure property boundaries, gates, and entry points. Vet and manage access for visitors, contractors, and deliveries.
• Surveillance & Monitoring: Operate and monitor residential security systems including CCTV, motion sensors, and alarm systems.
• Emergency Response: Act as first responder to medical emergencies, intrusions, fire alarms, and other incidents within the residence.
• Routine Patrols & Area Sweeps: Conduct scheduled and unscheduled patrols of the property, ensuring all zones are secure and free of threats.
• Family & Staff Interaction: Maintain a professional and courteous demeanor while interacting with household members and staff. Understand and respect privacy and family dynamics.
• Incident Documentation: Prepare detailed reports on security incidents, maintenance issues, and suspicious activity.
• Coordination with Protective Details: Support mobile executive protection teams during arrivals/departures and coordinate with estate management for seamless operations.
• Protocol Enforcement: Uphold household security protocols, including rules around photography, guest access, and restricted areas.

What You Bring

Experience:

• Prior work in Residential Security Teams (RST), Executive Protection, Military, Law Enforcement, or Emergency Response.
• Familiarity with estate operations and high-net-worth residential environments.

Certifications & Credentials:

• Valid NH Guard Card & NH CCL.
• U.S. Passport & Driver's License
• CPR Certification; EMT license preferred
• Completion of Residential Security or Executive Protection Academy
• Background Investigation & Drug Screening
• Physical Readiness Test (PRT)

Skills & Attributes:

• Strong situational awareness and tactical mindset
• Excellent communication and interpersonal skills
• Ability to remain calm and decisive under pressure
• High level of discretion, integrity, and professionalism
• Familiarity with residential security technologies and protocols

Preferred Qualifications

• Prior military or law enforcement experience
• LEOSA/HR 218 or multi-state CCW permit
• Specialized training in emergency medicine, crisis management, or surveillance
• Experience with estate management systems and smart home security platforms

Elite Benefits

• Medical, Dental, Vision, and Life Insurance
• Competitive 401(k) with employer match
• Paid Time Off (PTO)
• Employee Assistance Program (EAP)
• Advanced training in residential protection and defensive tactics

Join the Mission

At Crisis24 - PSG, you are more than a security agent-you are a trusted guardian of home and family. If you're ready to serve with honor, precision, and discretion, we invite you to apply and become part of our elite Residential Security Team.

Information Security

• Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24 is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.

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